Meet Our Administrative Team
Jim Florio, Jr., MBA
Chief Operating Officer, SCP
Jim Florio, Jr. is a native of Rhode Island. He is an alumnus of Providence College where he graduated with a Masters in Business Administration. He is also an alumnus of Rhode Island College where he completed a Bachelors in Computer Information Systems and he currently is enrolled in the Masters of Healthcare Administration degree program.
After finishing his bachelors, Jim worked at Lifespan for twenty years. During that time, Jim worked as a financial analyst, senior financial analyst, contract administrator, director of psychiatry operations and business development and vice president of adult psychiatry and behavioral health. Jim served as the dyad partner to the chief of psychiatry at Lifespan for over a decade.
Jim values family culture. He enjoys spending time with his family, daughters and dogs. In his spare time, Jim loves to demonstrate his carpentry skills.
Franca Rotella
Executive Assistant to Chief Operating Officer
Franca Rotella is a native of Rhode Island. She has almost 20 years experience in the administration field. Franca started her career working for the Town of North Providence. After completing 10 years there, Franca joined Lifespan working closely with the Director of Psychiatry Operations and Business Development.
In Franca’s spare time she enjoys cooking, traveling, playing the piano and most of all spending time with her family, husband, two daughters, two step-kids and her little furry pup, Enzo.
Alice Smith
Assistant Coordinator, Administration
Alice Smith, is a Rhode Island native. She has been in the administrative field for over 45 years. Her first work experience was with New England Telephone/Verizon where she worked in the Marketing Department handling the large customer base in Rhode Island. She retired from Verizon in 1998 and worked in different jobs until she joined Lifespan in 2000 working in an administrative role in the Department of Psychiatry for 22 years.
Alice enjoys time with her family. She enjoys traveling with her daughter Jaclyn and the new addition to the family who is a mini goldendoodle named Mollie.
Sarah Perry
Revenue Cycle Management Supervisor
Sarah currently serves as the Supervisor of Revenue Cycle Management, bringing experience in healthcare administration and financial operations to her role. Prior to transitioning into revenue cycle management, she worked as an Accounts Payable Manager, where she developed a strong foundation in financial processes and organizational operations. Sarah earned her Bachelor of Science in Biological Sciences from the University of Rhode Island.
Outside of work, Sarah enjoys spending time with family and friends, going to the movies, and taking time to relax and recharge at home.
Reyna Guarde
Revenue Cycle Management Administrative Supervisor
Reyna Guarde has over 20 years of experience in the healthcare field and holds a bachelor’s degree in Healthcare Administration. As Administrative Manager specializing in Revenue Cycle Management at SCP, she helps oversee the billing operations of the growing practice, working closely with the team to keep processes organized, efficient, and running smoothly.
Outside of work, Reyna is a busy mom of five and two dogs! She enjoys spending time with her family and embracing the fun and chaos of a full house.
Macayla Casey
Human Resources Generalist
Macayla is a native of Rhode Island. She has been in the Human Resources field for almost 6 years. She began her career at Phoenix Houses of New England in various roles such as Onboarding Coordinator, HR Generalist and HR Business Partner. Macayla holds her SHRM-CP certification. In her spare time, Macayla enjoys cooking, traveling and spending time with her son.
Ashleigh Elston Manuel
Practice Manager, North Kingstown, RI location
Ashleigh Elston Manuel is a native to North Kingstown, Rhode Island. She is currently pursuing her bachelor's degree in psychiatry for mental health at Southern New Hampshire University where she maintains a 4.0 GPA and is recognized as a part of the national society of leadership and success.
Ashleigh has been working in the medical field for over 4 years working in various roles such as medical records, patient access and management. She has been a part of SCP for two years and looks forward to expanding her growth and knowledge as the company continues to excel.
Ashleigh enjoys spending time with her family, friends, husband and two daughters. She also enjoys cooking, baking and traveling.
Paula Tavares
Business Manager
Paula Tavares is a native Rhode Islander. Paula graduated from Johnson & Wales University with a Bachelor of Science degree in Accounting, summa cum laude.
Paula has been in the accounting/finance field for over 30 years. She’s worked in the telecommunications, education and the healthcare industry. She worked for Lifespan for eleven years in the Department of Psychiatry. She started as a Project Coordinator and was promoted to Business Manager.
Paula enjoys spending time with her friends and her four legged child Emerson. She enjoys traveling, boating and trying different restaurants in her free time.
